Contact Us

We’re here to help

We pride ourselves on how we treat our customers. It’s a big part of why we’ve been successful in the elevator and escalator parts business for more than 90 years.

ADAMS addresses and numbers

Sales offices

ADAMS ELEVATOR EQUIPMENT
1530 Timberwolf Drive
Holland, OH 43528

Main: 1-312-610-8500
Toll free: 1-800-929-9247
Fax: 1-312-348-6162

After business hours or to leave voicemail:
1-800-929-9247
1-312-348-3161 (International)
E-mail options:
adams.sales@adamselevator.com

Returns

ADAMS cannot accept responsibility for unauthorized product returns sent to any other address. Unless otherwise directed by an ADAMS associate, all return shipments, with the proper Return Authorization, must be sent to this address:

ADAMS ELEVATOR EQUIPMENT
370 W Dussel Dr Dock R2
Maumee, OH 43537

Payments

For U.S.-based customers, please send payments to:
ADAMS ELEVATOR EQUIPMENT
2611 Eagle Way
Chicago, IL 60678

For Canada-based customers, please send payments to:
Adams Elevator #T6212
PO Box 6100 STN F
Toronto, Ontario M4Y 2Z2, Canada

Please note that payments sent to other locations not listed above are subject to late fees and/or other penalties that may impact customer credit with ADAMS.

ADAMS is closed today, September 4th. Fill out this contact form and we will get back to you when we open on September 5th.

ADAMS is closed today, November 23rd. Fill out this contact form and we will get back to you when we open on November 27th.

ADAMS is closed today, November 24th. Fill out this contact form and we will get back to you when we open on November 27th.

ADAMS is closed today, December 25th. Fill out this contact form and we will get back to you when we open on December 27th.

ADAMS is closed today, December 26th. Fill out this contact form and we will get back to you when we open on December 27th.

ADAMS is closed today, January 2nd. Fill out this contact form and we will get back to you when we open on January 3rd.