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Customer Feedback Survey

Tell us about your experience with our online store

Adams cares about your satisfaction. That's why we're looking to improve our online store's performance based on your direct feedback.

Please take our customer survey below.

The survey gives all respondents the option to either remain anonymous or include a web shop ID. To show our appreciation for your support, we will enter all respondents that included a web shop ID into a quarterly drawing for the chance to win one extra percent, or 4 percent in total, off of an online order. The extra percent discount will be given to one respondent per quarter. Any given customer may only win one time per year.

 

Adams Online Store User ID

Regarding Order Processing:

1. How satisfied are you with the order entry system?
(Is placing an order easy? Is it easy to specify the components and quantities desired?)

1   2   3   4   5

2. How satisfied are you with the ability to be flexible in meeting your needs and coping with changes?

1   2   3   4   5

3. How satisfied are you with the paperwork and administrative procedures?

1   2   3   4   5

 

 

4. Please rank the following three factors in order of importance to you (1st, 2nd, 3rd) when making your buying decision:

 

 

Any additional comments?

 

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